upGrad · Crucible
Crisis Command
 
Simulation 04 · Tier 1 · v2

Crisis Command

Sunday, 11 PM IST. Your CISO calls. Twelve million customer records exposed. By Monday morning, Reuters has the story. The first 30 days decide the next two years.

✓ 12–15 minutes ✓ 7 decisions · 90s each ✓ 3 live meters ✓ Branching scenarios

You are the CEO of Aurora Bank, a $180B AUM India-headquartered private bank with 14 million retail customers and a 28-year reputation built one branch at a time.

Sunday night, 11 PM IST. Your CISO calls. Twelve million customer records (names, addresses, partial KYC, account numbers) exposed via a compromised third-party PII vendor. Discovered at 9 PM. Patched at 10 PM. Breach window: six weeks.

Monday, 6 AM. Reuters has the story. By 8 AM, the RBI demands a briefing by EOD. By 9 AM, branches will open and the call centres will be on fire. By 10 AM, the hackers will email your CISO with a ransom demand.

Seven decisions. A 90-second shot clock on each. Three live meters. Four advisors arguing in the background. Your tenure, told back to you when the chapter closes.

VS
Vikram Subramanian
Chief Information Security Officer
AK
Aditi Kapoor
Chief Financial Officer
PR
Priya Rangarajan
General Counsel
SN
Sameer Nathan
Head of Communications
12MRecords exposed
14MTotal customers
6 weeksBreach window
$80MRansom demand
How this works
01
A 90-second shot clock per decision
A red bar at the top of the screen empties as the seconds tick down. If it runs out before you pick, the default position (the safe, lawyered, committee-approved answer) gets filed under your name. We call that a missed call.
02
Three missed calls and the ending changes
In a breach response where every hour of silence is a story, three timeouts override whatever leadership archetype your choices were earning. You become The Deferrer, the leader whose silence kept getting filled by other people's decisions.
03
Three live meters, always visible
Customer Trust, Regulatory Standing, Capital Markets. Each call moves them. Some scenarios (and some endings) only unlock when a meter drops past a threshold.
Before you start

Who's in the chair?

The sim calibrates to your stakes. A risk-officer at a 200-branch private bank gets different pressure than a CEO at a multi-national. Two minutes. Your report comes back sharper.

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